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Upcoming Events

Illuminet actively participates and host of a variety of industry-leading events. Our involvement spans from attending thought leadership expos to hosting exclusive round table discussions, where industry experts come together for breakfast, lunch, or dinner. These intimate gatherings are focused on exploring specific challenges, discussing innovative technologies, and strategising their implementation in the evolving IT landscape. Alongside these industry events we also host and participate in a variety of environmental initiatives, such as an annual Make a Difference Day.

News & Insights

Real-Time Intelligence

Explore a cross-section of up-to-date content on the trends shaping the future of business. See latest news, and stories from across the businesses, and explore our archives.

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News

Illuminet Welcomes Ian Graham as Chief Transformation Officer image

Illuminet Welcomes Ian Graham as Chief Transformation Officer

It’s been a busy and productive year, beginning with the acquisition of Biomni as an AI software house and the launch of Selectivise to better meet our clients’ resourcing needs.

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Insights

Sovereign AI: the next enterprise AI question is control image

Sovereign AI: the next enterprise AI question is control

AI adoption is moving from experimentation to enterprise operation. In many organisations, usage is already broad, but governance, data visibility and control design have not kept pace.

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Insights

Don’t slow AI adoption down, control AI adoption better. image

Don’t slow AI adoption down, control AI adoption better.

AI adoption is moving from experimentation to enterprise operation. In many organisations, usage is already broad, but governance, data visibility and control design have not kept pace.

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Insights

Badly implemented AI & IA in ITSM can seriously damage your business bottom line image

Badly implemented AI & IA in ITSM can seriously damage your business bottom line

Companies are rapidly adopting AI, and Intelligent Automation (IA) in their ITSM solutions. These are being used across all facets of ITSM including Incident handling, knowledge management, and workflows.

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Insights

Do rising employment costs demand more flexible partners? image

Do rising employment costs demand more flexible partners?

Technical debt is a critical challenge facing enterprises today, but can artificial intelligence offer a solution? Join us on 9th May 2025 at 15:00 GMT for an insightful session titled "Time to Pay the Piper: Can AI Rid Your Enterprise of Technical Debt?".

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News

5 Years of MADD image

5 Years of MADD

MADD encompasses all of this and so much more. Where else would you find the likes of a management consultancy, a law firm, a sustainable clothing brand, a shared office space and a personal training gym coming together to go for a litter pick and raise money for planting trees?

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News

Earth Day 2025: Empowering Action for a Greener Future image

Earth Day 2025: Empowering Action for a Greener Future

Earth Day 2025 is here, with a powerful message; “Now, more than ever, we must step up our efforts to combat climate change, protect biodiversity, and preserve our ecosystems.”

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News

Illuminet Recognised in Tussell Top 200 UK Tech Companies image

Illuminet Recognised in Tussell Top 200 UK Tech Companies

We're delighted to share that we were recognised in the top 200 UK tech companies supporting the UK Public Sector. We came 129th in the UK.

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News

Illuminet Shortlisted for Megabuyte50 2025 image

Illuminet Shortlisted for Megabuyte50 2025

Launched in 2017, the Megabuyte Emerging Stars awards celebrate the UK’s best-performing scale-up companies), they are part of the Megabuyte100 award series which recognises excellence in financial performance among UK technology companies. We are delighted that Illuminet was shortlisted for the Best Performing Company for the 2025 awards.

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News

We’ve planted 20,000 Trees with YDMT! image

We’ve planted 20,000 Trees with YDMT!

We are excited to announce that Illuminet has reached a unique and very green milestone – we have enabled the planting of over 20,000 native trees with Yorkshire Dales Millennium Trust (YDMT) as part of our Treevolution initiative – and we are the first corporate partner of YDMT to do so. That’s over 360 trees per employee!

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News

Reflecting on 2024, and Looking Ahead to 2025! image

Reflecting on 2024, and Looking Ahead to 2025!

It’s been a busy and productive year, beginning with the acquisition of Biomni as an AI software house and the launch of Selectivise to better meet our clients’ resourcing needs.

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News

Illuminet named as supplier on Crown Commercial Service’s G-Cloud 14 image

Illuminet named as supplier on Crown Commercial Service’s G-Cloud 14

It’s official. Illuminet Solutions has been named as a supplier on the Crown Commercial Service’s G-Cloud 14 Framework, offering 24 tech solutions to the Public Sector.

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Insights

What is AI good for when you’re overwhelmed by so much data? image

What is AI good for when you’re overwhelmed by so much data?

In these situations, we often think big, when actually we need to start small. When we break things down into smaller manageable chunks, we often find that we get through things a lot easier and are still working towards our main goal of clean, usable, and reliable data.

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Insights

Management buy-in for a Service Design Function image

Management buy-in for a Service Design Function

I have worked with a number of companies in different sectors who try to rationalise needing a Service Design function within their IT organisation. It would seem an obvious requirement, but so little is really known about the true benefits of having this function in place and the value it beholds to the end user experience through trust and respect, and growth of the company.

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News

TAP Partner for SS&C Blue Prism image

TAP Partner for SS&C Blue Prism

The Illuminet Group are delighted to share that they have been formally accepted as a Global Technology Alliance Program Partner with SS&C Blue Prism for the Tenjin product.

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Insights

ITSM and CMDB Trends image

ITSM and CMDB Trends

Illuminet are seeing a growing trend across multiple sectors, where clients are needing to see more value being delivered to their business with reliable IT services and an enhanced employee experience (EX).

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News

Darren Trussell Appointed Biomni CEO image

Darren Trussell Appointed Biomni CEO

Biomni proudly announces the appointment of Darren Trussell as its new Chief Executive Officer. In his tenure of over three years at Illuminet, Darren has been instrumental in transforming the company into a leader in Data, Automation, and AI. His unwavering passion for innovation and excellence positions him perfectly to steer Biomni into a future of enhanced sales and product development.

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Insights

Why is Service Design important? image

Why is Service Design important?

Many organisations look to move to a SIAM model in the hope that it will improve communication and collaboration with its suppliers, but, suppliers are driven by the behaviours and decisions made by organisations who have dictated that relationship in their contracts. So, how do you ensure the SIAM model does improve communication and collaboration, and you remove yourself from being another failing SIAM statistic?

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Insights

Measuring Supplier Relationships in a SIAM Model image

Measuring Supplier Relationships in a SIAM Model

Many organisations look to move to a SIAM model in the hope that it will improve communication and collaboration with its suppliers, but, suppliers are driven by the behaviours and decisions made by organisations who have dictated that relationship in their contracts. So, how do you ensure the SIAM model does improve communication and collaboration, and you remove yourself from being another failing SIAM statistic?

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News

Biomni Acquisition image

Biomni Acquisition

We have great news, as Illuminet accelerates the company’s focus on helping organisations transform their business through the adoption and enablement of AI, we have acquired Biomni, a leader in innovative enterprise software solutions.

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News

SNG Success! image

SNG Success!

Our close collaboration with the SNG Team and our partner, Biomni, has enabled us to rapidly meet the core business requirements and achieve the imminent go-live of the software solution. This new Conversation AI tool establishes a robust platform that allows SNG to provide enhanced IT support and access to knowledge across the business whilst providing them with the in-house training and skills to be master of their destiny. 

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Contact our team

Get in touch to speak to one of our experts to find out how we can support your business

 

+44 (0) 20 7183 7945